Privacy policy

PRIVACY POLICY

Last updated: January 2026

At JNR Vape US ("we", "us", or "our"), accessible at jnrvape.us, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our electronic vaping products.

1. INFORMATION WE COLLECT

a. Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers; we do not store full credit card numbers)

  • Order details and purchase history

  • Communications with our customer support team

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed and time spent on the site

  • Referring URLs

This information is used for website functionality, analytics, fraud prevention, and security purposes.

2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To process and fulfill orders

  • To provide customer support and respond to inquiries

  • To communicate order updates, shipping notifications, and important service information

  • To improve our website, products, and customer experience

  • To prevent fraud, unauthorized transactions, and misuse of our services

  • To comply with legal and regulatory obligations

With your consent, we may also use your email address to send promotional or marketing communications. You may opt out at any time.

3. AGE RESTRICTION (21+)

Our website and products are strictly intended for adults aged 21 or older. We do not knowingly collect or solicit personal information from anyone under the age of 21. If we become aware that personal information has been collected from an individual under 21, we will promptly delete such information.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable essential website functions

  • Remember user preferences

  • Analyze site traffic and performance

  • Enhance security and prevent fraud

You may disable cookies through your browser settings; however, doing so may affect certain site features.

5. SHARING OF PERSONAL INFORMATION

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

  • Payment processors

  • Shipping and logistics partners (e.g., USPS, GOFO)

  • Fraud prevention and security service providers

  • Legal or regulatory authorities when required by law

These parties are authorized to use your information only as necessary to provide services to us.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we take appropriate steps to safeguard your data.

7. DATA RETENTION

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce our agreements

8. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise your rights, please contact us using the information below. We will respond within a reasonable timeframe.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with a revised "Last updated" date. Continued use of our website constitutes acceptance of the updated policy.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

We are committed to protecting your privacy and ensuring transparency in how your data is handled.